Privacy Policy

Dreamport AI Privacy Policy

 

This Privacy Policy describes how Dreamport AI (“DREAMPORT”) processes personal data and other information through its website (the “Website”) and services (the “Services”), and explains what types of information DREAMPORT collects, how that information is used, DREAMPORT’s sharing practices, and your choices. 

 

 

Information We Collect

 

We collect information from you directly, automatically through the Website and from third parties. Each collection mechanism is described in more detail in this Privacy Policy.

 

 

Information You Provide Directly

 

Through our Website:

 

When you contact us through the Website, we may ask you to provide us with your name, email address, company name, job title, and phone number. We request this information in order to effectively address your comments and questions and provide you with relevant information in response to your inquiry.

 

When you access or download certain resources, including Digital Humans, we may ask for your name, email address, company name, job title, and phone number so that we can provide you with the content you have requested and provide you with information about our products and services that may be of interest to you.

 

We collect any information that you submit through the chat functionality (including Digital Human conversations) on our Website in order to respond to your questions, and to review performance of automated chat functionality. This chat functionality uses some automated processes to assess how we can best support your request(s).

 

We collect any information that you provide on our Website in connection with support queries, such as contact data and the content of any communications with us. 

 

 

Automatically Collected Information

 

We automatically collect all of the following types of information when you use our Website and Services, but we only store the items with an asterisk (*) next to them, including:

 

•    pages and files accessed;

•    time of access*;

•    browser version;

•    operating system;

•    device ID;

•    previously visited pages (if you access our Website via a link);

•    IP address;

•    application information*;

•    mobile device information*; and

•    session ID*

 

You may also be able to engage with the Website or our Services through social media services or other third-party platforms, such as Facebook, including through third-party social media integrations and applications. When you engage with our content on or through social media services or other third-party platforms, plug-ins, integrations, or applications, you may allow us to have access to certain information in your profile and information about your interaction with our content. For a description on how social media services and other third-party platforms, plug-ins, integrations or applications handle your information, please refer to their respective privacy policies and terms of use, which may permit you to modify your privacy settings.

 

Cookies

 

DREAMPORT does not store or use cookies on the Website.  A cookie is a small text file that is stored on your device through your browser.  However, third parties may use cookies or similar technologies on our Website for advertising, retargeting, analytics, and tracking. Please see “More About Analytics and Advertising” and “Your Choices and Rights” below for more information about third party cookies.

 

 

How We Use Your Information

 

We use your information:

•    to provide and improve our Website;

•    to conduct surveys;

•    to protect our interests or the interests of third parties;

•    to maintain and enhance the security of our Website;

•    to improve our Services; 

•    to provide you with the Services you requested;

•    to prevent abuse of our Website;

•    to comply with our legal obligations;

•    to communicate with you;

•    for analytics;

•    to perform or enforce our agreements;

•    for load distribution and optimization of our Website;

•    to provide customer support in connection with our Services;

•    for any other purpose with your consent.

​

 

Third Party Sharing 

 

We disclose information:

•    to our affiliates in connection with your use of our services or our business relationship with you;

•    to contractors, service providers, and other third parties we use to support our Website;

•    to fulfill any purpose for which you provide it;

•    for any other purpose disclosed to you when you provide the information; or

•    with your consent.

 

We may also disclose your information:

•    to comply with any court order, law, or legal process, including to respond to any government or regulatory request;

•    to a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets;

•    if we believe disclosure is necessary or appropriate to protect our rights, property, or interests, our investors, or others.

 

For information on how these third parties use your information, please refer to their respective privacy policies.

 

 

Bases for Processing

 

The legal bases for our processing activities include:

•    Your consent;

•    DREAMPORT exercising its rights and performing its obligations in connection with entering into or performing under any contract it makes with you;

•    Compliance with our legal obligations;

•    DREAMPORT’s legitimate interests that are not overridden by your interests or your fundamental rights and freedoms.

 

 

More About Analytics and Advertising

 

We use third party analytics services to help track how users interact with our Website. Third parties also use cookies or web pixels for online advertising personalization. Third-party tracking technologies are not controlled by us, even if they use our Website to help store or collect data.  Statements regarding our practices do not apply to the methods for collecting information used by third-party advertisers and others or the use of the information that such third parties collect.  The relevant third party’s terms of service, privacy policy, permissions, notices and choices should be reviewed regarding their collection, storage and sharing practices.   

 

 

Third-Party Platforms and Social Media

 

This Privacy Policy applies only to DREAMPORT and not to any other platforms, products, websites, or applications operated by third parties. Our Website may contain links to other platforms, products, websites, and applications which we believe may be of interest to you. Our Website also contains links that allow you to connect with us on social media.  DREAMPORT is not responsible for the privacy practices of any platforms, application, or websites not controlled by us. We encourage you to review the privacy policies of any website, application, or platform you use outside of our Website before providing any information to or through them.   

 

 

Data Retention 

 

We do log text transcription from any audio data you provide to our digital human.  We log this only for the purposes of retraining the underlying artificial intelligence to improve platform performance.  We only store information for as long as needed to fulfil this goal, our contractual or legal obligations or any other permissible purpose for which we have collected it, including to prevent fraud or security incidents. When the applicable retention period has expired, we take measures to permanently delete the information, aggregate it, or anonymize it. 

 

 

Security

 

We use commercially reasonable administrative, physical, and technical measures to safeguard your information and help protect it from unauthorized access. However, we cannot guarantee complete protection of your information since transmission via the internet is not 100% secure. You play an important role in keeping your information secure. You should not share your or any other individual’s username, password, medical/health information, security information for any account or other information deemed confidential with anyone.  If you have reason to believe that your interaction with us is no longer secure, please immediately notify us by emailing us at humans@dreamport.ai. 

 

 

Children

 

Our Website and Services are not directed to children, as defined under applicable law. If you believe that a child has provided their information to us through our Website or Services, please email us at humans@dreamport.ai. 

 

 

Your Choices and Rights

 

We do not control third parties’ collection or use of your information to serve interest-based advertising. However, these third parties may provide you with ways to choose not to have your information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative ("NAI") on the NAI’s website at https://www.networkadvertising.org.  You may also be able to opt out of receiving third-party behavioral ads by visiting the Digital Advertising Alliance (“DAA”) website at http://www.aboutads.info/choices.  We are not responsible for effectiveness of or compliance with any third-parties’ opt-out options.

 

To the extent required by law, we provide you with (i) reasonable access to your personal information collected through our Website and Products, and (ii) the ability to review, correct, export, or delete your information, restrict its processing, or object to its processing. You may exercise the foregoing rights by emailing us at humans@dreamport.aii.  

 

California Residents: This Privacy Policy discloses the categories of personal information we have collected about California residents over the past twelve months, how we use that information, our business and commercial purposes for collecting that information, and the categories of third parties receiving personal information. We do not sell personal information and have no actual knowledge of selling the personal information of minors under 16 years of age. California residents have the right to opt out of the sale of their personal information. Because we do not sell personal information, we do not offer an opt out.  Please see the Data Retention section of this Privacy Policy for more details as to how we use your personal information.

 

California residents have the right to request that we disclose information about the personal information we collected, used, disclosed, and sold about them during the past twelve months and the right to request specific pieces of their personal information. California residents also have the right to request deletion of the personal information we have collected about them. You or your authorized agent can submit a request by emailing humans@dreamport.ai.  You will need to provide us with certain personal information for us to match with our records in order to verify your identity and residency. The personal information that we use to verify your identity and residency will not be used for any other purpose. California residents have the right to not be discriminated against for exercising their privacy rights, and we do not discriminate against California residents who exercise their privacy rights.

 

Changes to This Privacy Policy

 

We encourage you to periodically review this Privacy Policy for the latest information on our privacy practices. If we make any material changes to our privacy practices, we will notify you in accordance with applicable law prior to the changes becoming effective. 

 

Contact Us

 

If you have any questions or comments regarding this Privacy Policy, our privacy practices, or if you wish to exercise your individual rights, please email us at: humans@dreamport.ai.